The Town of Mansfield underwent an extensive financial and operational controls review provided by BlumShapiro Consulting. The project included a complete review and testing of our current policies and procedures, followed by recommendations for improvement―updates to current controls and implementation of additional controls.
I was extremely pleased with their approach, professionalism and end-product. They took the time to meet with the staff involved in the review to explain the reason for the project, the process and the desired outcome. They reassured staff so that we had “buy-in” for the project and ultimately staff was cooperative and open to new processes.
In addition, a significant amount of time was spent by Jeff Ziplow with our Town Council and Finance Committee explaining the process, testing results, recommendations, and hearing and addressing their concerns.
Jeff Ziplow and Sam Weil, who were assisting with the project, were professional and extremely knowledgeable, particularly with regard to best practices as it relates to internal control processes and procedures. They were open to any concerns we may have had with regards to implementation and staff capacity. I am very confident that we now have better controls in place moving forward. While it required a certain amount of commitment on our part, it was definitely worth the time and financial expense. I would highly recommend this process and BlumShapiro to any municipality or organization looking to take their internal control procedures to the next level.
Cherie Trahan, Director of Finance Town of Mansfield