A leading manufacturer’s aging ERP software and hardware was no longer being supported. As a result, they risked business interruption in the event of a hardware or software failure. In addition, the software did not provide modern features necessary to support their changing business environment and the needs of their customers and vendors. Examples included:
Functional gaps were causing production capacity constraints, inefficiencies and poor customer service levels which were constraining growth, reducing profitability and making them less competitive in their market. They needed a new ERP application but weren’t sure how to go about selecting the best software and vendor to meet their needs for this critical business tool and major investment.
blum was engaged to help them select a new ERP application. Our selection expertise and methodology helped them:
As a result they:
The new ERP software provided the foundation to implement improved processes to better support growth, improve profitability and provide best of class customer service. The owner saw this as an investment in the future of the family business ensuring its success for his son and future generations.